Contact us

Many Synchrony accounts can be found using the dropdown menu below. If you're unable to locate your account, please use the Get help dropdowns below to contact us.

Consumer accounts

Access your retail credit card, CareCredit, or Synchrony Bank savings account(s) below.

Access your account or apply for card

Enter your card's brand name below

Credit card partners

Chat available through Account Access

CareCredit credit card

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Visit CareCredit for more information.

Manage Your Account:

Open an Account:

Savings products

Visit Synchrony Bank for more information.

Manage Your Account:

Open an Account:

Business accounts

Current partners, access your Synchrony Business or CareCredit Provider account below. Prospective partners, get contact information to speak with a Synchrony representative.

Small-medium sized businesses

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Visit Synchrony Business for more information.

Existing Partners:

Prospective Partners:

Monday - Saturday:

Monday - Friday:

Sunday:

Healthcare providers

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Visit CareCredit/Practices for more information.

Existing Partners:

Prospective Partners:

Monday - Friday:

Monday - Friday:

Saturday:

Commercial cardholders

Access your corporate credit card or business line of credit account(s) below.

Credit card

Credit card partners

Amazon Revolving Credit Line:

Amazon Pay-In-Full Credit Line:

Lowe’s Business Account:

Lowe’s Accounts Receivable:

Direct Credit:

Business Mastercard:

Get help

Chat

To chat with an agent

  1. Select your account type from the Credit Card Partners dropdown
  2. Select Account access
  3. You will be redirected to the Credit Card Partners webpage
  4. Select the Chat icon or Log in to your account and select Chat Now

Credit card partners

Send us a secure email

To send a secure email:

  1. Select your account type from the Credit Card Partners dropdown
  2. Select Account access
  3. Log in to your account
  4. Select Messages

Please note, to help protect the privacy of our customers, Synchrony Bank is unable to discuss or provide specific account information via unsecured channels. For inquiries, please allow at least 3 business days for a representative to contact you.

Credit card partners

General inquiries, FAQs, and other helpful items

Still not sure how to reach the right department?

Got a question about your account? You will find answers here!

Click here to visit our FAQ page

Customer deceased notification

Submit customer deceased notification

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